Delivery
Orders will take 1-5 business days to arrive via Royal Mail.
PLEASE NOTE: Due to any strike actions please allow further time for delivery.
Refund Policy
Digital Products
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We do not accept any refunds on digital products.
Non-Defective Products
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We do not accept any refunds or returns on any non-defective products.
Defective Products
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We do not accept any refunds on defective products.
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We only offer replacements on defective products.
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You must send back your defective produc/st before a replacement can be issued.
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Delivery cost to send defective product/s will be covered by you, the customer.
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Once defective item/s have been received by us, the seller, we will refund your delivery cost.
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Defective products must be sent back within 30 days of purchase.
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To arrange a replacement service, please email contact@thisisbounce.uk with your order number and issue.